Problem:
Salespeople hate SFA/CRM applications, but CFO’s rely on them.Solution:
Salespeople love their cellphones, so create a speech-based interface to SFA/CRM applications – call “Outlook” and talk to your calendar, address book, to-do list, …

Technologies:
Java, LAMP, Nuance, Telephony

Work done on this project:
Developed a human-transcription plug-in for a structured speech-to-text parsing engine – an early “Amazon Mechanical Turk” solution.  Specify a call-center provider, review proposals and recommend vender.